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AI that's part of the work, not added on top.

Not a chatbot bolted onto an old database. Because Suno's AI is connected to the same charts, schedules, and audiograms your team already works in, it actually understands the encounter — and gets more useful the more your clinic uses it.

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The Suno AI Suite

An AI suite built into the operating system.

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LiveAdd-on

Suno Scribe

Ambient AI Scribe

Listens to the encounter, generates structured SOAP notes, attaches them to the chart.

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LiveAdd-on

Suno Collect

A/R recovery, on autopilot

Enrolls overdue balances automatically and runs multi-channel cadences with built-in dispute handling.

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BetaAdd-on

Suno Leads

Inbound lead qualification

Engages, scores, and books inbound leads from your website and ads — 24/7, with full handoff to staff.

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Coming soonAdd-on

Suno Coach

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Coming soonAdd-on

Suno Concierge

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Coming soonAdd-on

Suno Relay

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AI on every phone call — Suno Voice, our built-in phone system, transcribes and summarizes every practice call, labeled by speaker, on the patient's chart.

Explore Suno Voice →
LiveAdd-on

Suno Scribe

An AI clinician in every room.

Scribe listens to the encounter in real time, distinguishes speakers, and generates structured SOAP notes attached directly to the chart. So Hearing Care professionals never go home with a stack of charting to finish.

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Knows who's speakingTranscripts clearly separate what the provider said from what the patient said — accurate even with hearing-aid feedback in the room
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Structured SOAP outputSubjective, Objective, Assessment, Plan — formatted to your clinic's template
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Auto-attached to the chartNo copy-paste. No reformatting. Signed in two clicks.
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Audit-grade audio retentionEncrypted recordings retained per your clinic's HIPAA retention policy
Available as an add-on for an additional fee. Schedule a free demo →
ProviderMs. Henley, how have your aids been doing since the fitting?
PatientBetter in quiet, but I still struggle at my book club.
ProviderGot it — let's look at the speech-in-noise settings and we'll do a quick REM check
SOAP · Generating
S: Pt reports difficulty in noise (book-club setting). Improved quiet listening since fitting.
O: Bilateral fit Phonak Audéo Lumity L90, 14d post-fit...
LiveAdd-on

Suno Collect

The follow-up nobody wants, done for you.

Most practices write off 15–20% of patient A/R because chasing balances is operationally painful. Suno Collect enrolls every overdue sale automatically, runs a multi-channel cadence (SMS → email → printed letter → escalation), and gives patients a one-click pay-by-link checkout.

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Auto-enrollmentEvery overdue invoice enrolled at the day threshold you set
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Three cadence levels + customPassive · Moderate · Aggressive — or build your own day-offset rules
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Pay-by-linkPatients pay from a secure link — no login needed
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Built-in dispute workflowOpen dispute auto-pauses outreach. Never email a patient who's already raised a concern.
Available as an add-on for an additional fee. Schedule a free demo →
Jane WhitakerAcct #4421 · Acme Hearing · 21 days past due
$842.00balance owed
1Day 1 — Friendly reminderSent Mon, 10:14 AM ET · deliveredSMS
2Day 7 — Pay-by-link emailSent Mon, 12:02 PM ET · opened, not paidEmail
3Day 14 — Statement letterQueued for tomorrow · USPS first-classMail
4Day 21 — EscalationPending · auto-pause if disputedSMS
BetaAdd-on

Suno Leads

Never miss an inbound again.

Inbound leads from your website, your ads, and your social channels — engaged, qualified, and booked, 24/7. Suno Leads has a real conversation with each prospect, captures the right intake info, scores intent, and hands warm leads to your front desk with full context.

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Multi-channel captureWeb chat, SMS, Facebook, Google Business — all into one inbox
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Conversational qualificationAsks the right questions, captures insurance, hearing history, urgency
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Real-time scoringHot leads escalated to a human; warm leads booked into next-available slot
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Full handoff contextConversation transcript + scored intent + suggested next action
Available as an add-on for an additional fee. Schedule a free demo →
RC Rosa ChenWeb chat · 12 min ago · BCBS · "ringing 6mo" Score92
DM David MoralesFacebook ad · 1 hr ago · Medicare Advantage · price-shopping Score68
ST Susan TateGoogle Business · 3 hr ago · self-pay · "just curious" Score41
RP Rajesh PatelWeb form · today · United · "spouse referred" Score77
Coming soonAdd-on

Suno Coach

A second set of ears in the appointment.

Coming soon. Want an early look? Book a demo and we'll show you.

Available as an add-on for an additional fee. Schedule a free demo →
"…my husband says the TV is too loud lately, and I missed half of what my grandkids said at Thanksgiving. The book club is becoming a struggle too…"
Coach nudge · preview
Binaural opportunity. Patient describes social-listening difficulty in three settings. Lead with lifestyle benefit before tier discussion.
Essential Standard Premium ▸
"…and I want to keep being able to FaceTime my daughter without yelling…"
Coach nudge · streaming connectivity
Streaming requirement detected. Confirm iOS/Android. Premium tier needed for direct streaming on her phone.
Coming soonAdd-on

Suno Concierge

Ask the app what you'd ask a coworker.

Coming soon. Want an early look? Book a demo and we'll show you.

Available as an add-on for an additional fee. Schedule a free demo →
book Mr. Drummond for a follow-up Thursday at 2pm
Booked James Drummond · Thu, 2:00 PM · Dr. Reyes · 30 min follow-up
Coming soonAdd-on

Suno Relay

Every call answered — even when nobody's free.

Built on Suno Voice, our integrated phone system: Relay picks up after-hours and overflow calls, takes messages, and books appointments — and every AI-answered call lands in the same call log with a transcript and summary. Coming soon. Want an early look? Book a demo and we'll show you.

Available as an add-on for an additional fee. Schedule a free demo →
Incoming · 7:42 PM · after hours
Caller"Hi, it's Harold Simmons — my right hearing aid isn't charging, and I've got a trip on Friday…"
Relay · preview"I'm sorry to hear that, Harold. I can get you in with Dr. Reyes tomorrow morning — does 9:30 work?"
Handled Booked Tue 9:30 AM · message, transcript & summary on Harold's chart
Smart, simple, Suno

See the agents work in your clinic.

Book a 30-minute demo. Watch a live SOAP note generate in real time — and see the AI suite working on your clinic's actual workflow.

Book a demo → Explore the full platform